PDF Forms Flattener can use either online activation or an offline license file. This guide explains how the two licensing methods work and offers suggestions for resolving common activation and license errors. Which Licensing Method Are You Using?... Read More

PDF2IMG Licensing Configuration and Common Errors Overview PDF2IMG functionality requires a valid Datalogics license in order to run successfully. If the product cannot validate the license, users may encounter activation failures, runtime licensing... Read More

Beginning with Adobe InDesign Server (IDS) v15.1.0, Adobe no longer issues serial numbers for IDS installations. Instead, licensing is handled through Feature Restricted Licensing (FRL). This is discussed in KB article "Feature Restricted Licensing... Read More

Feature restricted licensing and activation (IDS v15.1.0 and newer) Licensing Changes in IDS v15.1.0 and Later Beginning with Adobe InDesign Server (IDS) v15.1.0, Adobe no longer issues serial numbers for IDS installations. Instead, licensing is... Read More

How to download the latest version of IDS Connect to sftp://ftp.datalogics.com using an FTP client (port 22) or to https://ftp.datalogics.com using a browser. Login using the Datalogics provided username and password.The username and password are... Read More

In recent months, a few changes have been made to ACS on Adobe's end, largely without notification to Datalogics. These changes have led to some issues with newly-generated certificates in 2025. Here's what we know for certain: Adobe... Read More

This error usually appears when the expiration date has passed for the link used to download an eBook from Adobe Content Server. In a normal workflow, an .acsm file is generated for a book that is used as the link to download the actual book. This... Read More

Problem / Error Solution(s) / Info java.lang.Error: Problem reading key and certificate from keystore Password in fulfillment.conf may be incorrect (including extra white space) p12 (certificate) may be corrupted E_LSGN_NO_CERTIFICATE and... Read More

If you have an update for a book that is packaged in Adobe Content Server, or you want to change metadata, such as the title or description, or want to re-package for any other reason, you can use the replace feature in the package process. This will... Read More

If you are an Adobe Content Server administrator that needs to change the fulfillment URL of your ACS installation, perhaps because you may be moving ACS to the cloud, please be aware that there are additional steps to be taken to do so... Read More